Terms & Conditions

Listino provides research assistance and editable listing-preparation materials for real estate professionals. Listing preps may include property facts, candidate comparable properties, pricing guidance, marketing copy, photo recommendations, and generated images. They are not appraisals, broker price opinions, legal advice, or guarantees of price, timing, or other market outcomes.

Property and market information can be incomplete, delayed, or wrong. Candidate comparables are researched from publicly accessible web sources, not a private MLS feed. You are responsible for checking property facts, source details, fair-housing compliance, pricing, and other time-sensitive information against authoritative local systems before using a listing prep with a client or publishing it.

You may edit listing preps and share or export the finished materials with sellers, clients, photographers, stagers, brokerage colleagues, and through your own listing-marketing and social channels. You may not resell Listino itself, offer unmodified Listino output as a competing listing-preparation service, remove ownership/rights notices, or use the service to violate law or another person's rights.

Owner-created web share links can be forwarded by anyone who receives them. You control when to create or revoke those links and should avoid publishing confidential seller information. Revocation stops the Listino link from working but cannot recall files or copies already downloaded or shared elsewhere.

  • Recommendations reflect general practices and the information available at generation time; adapt them to the property, client instructions, brokerage policy, and local market.

  • Listing preps and images may be produced with automated and generative-AI systems. You are responsible for human review of AI output and manual edits for accuracy, advertising rules, intellectual-property rights, privacy, and fair-housing compliance before use.

  • To the extent permitted by law, Listino is not liable for market outcomes or losses caused by relying on unverified third-party or generated information.


Refund Policy


If you are not satisfied with a listing prep, contact us at help@listino.ai within 7 days of delivery with specific feedback. We will work to address the concern or provide a full refund. Requests after 7 days are considered case by case.